We normally expect your order to be delivered the next working day within UK Mainland, for the Highland of Scotland including the Shetland islands and Northern Ireland you should allow 2-3 working days. (Monday to Friday). Any orders placed after 3pm Friday are processed the same day, however you should not expect delivery until the following Monday.
Delivery is charged at £8 + VAT for all UK mainland destinations, with other destinations charged on a sliding scale based on the weight of the item and destination. Please add the items you require to the basket and then begin the checkout process, entering your destination to be advised of the delivery costs to your desired destination.
Please note that if you wish to cancel your order you must notify us immediately, as we do ship items on the same day of receiving the order where possible, the fastest method of contacting us in these situations is by phone. If your order consists of more than one product, and we are out of stock in part, we will notify you, however we may choose to ship part of your order separately, to minimise the inconvenience to you, you will not be charged extra shipping if we choose to ship your orders separately.
Whilst we aim to have your order delivered on the next working day when placed before 3pm Monday to Friday we can not be responsible for delays and can not offer any form of compensation should your order not arrive, please do not arrange for any work to be carried out until you have received your goods.
We send all goods via Royal Mail using a 1st class service or a UK couriers using a next working day service. Orders placed online or over the phone will be processed and dispatched from our warehouse within 1 working day. We will always notify you of any delays with your order for whatever reason, giving you the chance to cancel, we will notify you in most cases by email.
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